Insights and replies
Read and reply in the inbox
Filter supported conversations, assign a teammate and reply with the platform's limits in mind.
Find a conversation
- Open Account inbox in the workspace.
- Use All, DMs, Comments or Mentions to narrow the list. Filter by platform or status when you need a smaller queue.
- Open a conversation to read the thread and its post context.
- Use Assign to hand it to a teammate. Write your reply and send it when the platform allows a response.
Know which platforms are supported
Kyte's inbox supports Instagram and Facebook comments and DMs, Threads replies and mentions, YouTube comments, and LinkedIn organization Page comments. Permissions and the connection method affect which actions are available.
TikTok, Pinterest and X conversations are not currently supported in the inbox. LinkedIn personal-profile comments and DMs are not supported either.
When a reply is unavailable
Platforms can limit when you can reply to a message or what you can do to a comment. Read the message Kyte shows in the thread. Reconnecting may restore missing permissions, but it does not remove a platform's reply window.
If you ask AI for a draft, review the wording before sending. Generating text and sending a reply are separate actions.